The script's concept revolves around a pharmacist, Dale, supporting a patient, Joe, who is on a medication-assisted treatment plan. Through two contrasting scenarios, it explores how a pharmacist's approach—empathetic versus clinical and detached—impacts patient interaction, trust, and overall care.
Key Themes:
Patient centered communication and empathy in healthcare.
Managing medication safety in complex situations.
Building trust between patients and healthcare providers.
Joe is a former opioid user who is in a recovery program and has been away due to an ill elderly parent and has missed a dosage at his/her local pharmacy. He/she receives stigma and discrimination in one scene and then kindness in the next.
Physical description: A little rough around the edges
male or female
Age: 20 - 50
Dale is a male/female pharmacist who will be acting out a discriminating attitude towards a patient/client of his own pharmacy. Then he/she will demonstrate the kind, attitude that is exceptable to patients in these recovery programs
Physical Description: Neat and well groomed
male or female
Age: early-mid 40’s